Assistant Operations Manager

8 AM- 4:30 PM

Assistant Manager Operations

Title: Assistant Operations Manager

Reports To: General Manager


The Assistant Operations Manager is responsible to assist with the direction and leadership for the overall operation, which includes all warehouse staff. This role is to effectively and efficiently manage the development and direction of the operational team to drive the growth increased efficiencies and employee management. Who we are: Selected as one of Canada’s 50 Best Managed Companies for fifteen years running, Conestoga Cold Storage Limited is a privately owned, national warehousing and logistics company serving customers from across Canada and around the world. Incorporated in 1974, Conestoga Cold Storage operates five cold storage warehouses nationwide making us the second largest service provider in Canada, and currently employs approximately 400 people.

Recognized globally as an industry leader in warehousing automation, robotics, and technology, Conestoga Cold Storage is a long-time member of the International Association of Refrigerated Warehouses and the World Food Logistics Organization.

Benefits of Working at Conestoga Cold Storage:

Competitive salary Company sponsored group medical and dental insurance benefits Company sponsored pension plan with employer matched contributions Modern workspaces and on-site parking Various company social and skill-building events throughout the year Great company culture! Job Duties:

· Work with Supervisors to ensure all performance reviews are completed on time.

· Establishes the overall vision and direction for the implementation of the internal operations.

· Develop and implement new business strategies for creating or improving processes and procedures within the warehouse.

· Establish KPI’s for measurement of an employee’s performance. Monitor and give direction when KPI’s are not being met.

· Responsible for appropriate staff levels to meet requirements while reducing regular overtime/double time requirements.

· Responsible for recruitment, hiring, terminations and performance management.

· Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees

· Enhance and develop policies and procedures to meet the goals of the department

· Analyzes and report on the daily, monthly, and annually department’s key performance indicators.

· Develop and implement strategies around improving the financial performance of the department

· Work with Customer Service to handle and resolve Customer enquiries and complaints

· Analyze the Customer’s concern and present options to solve their issue

· Review key accounts on a regular basis

· Review of warehouse lay out, pick slot layout, rack height on and ongoing basis.

· Examines reports (e.​g.​, inventory, sales and daily reports) to determine the operational activities of the company and ensure optimum performance.​

· Ensure that all reporting employees adhere to company policies and procedure

· Performs other duties as required


· Five (5) years of experience in Warehousing

· Effective leadership skills, with a strong focus on operations and business processes.

· Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.

· A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.

· Effective attention to detail and a high degree of accuracy.

· High level of integrity, confidentially, and accountability.

· Sound analytical thinking, planning, prioritization, and execution skills.

· A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

Skills And Attributes:

· Advanced computer skills with proficiency in MS Office

· Experience with a Warehouse Management System is a strong asset

· Excellent time management

· Strong multi-tasking and organizational skills

· Excellent written and communication skills

· Experience in a logistics/warehouse environment is a strong asset

· Knowledge of provincial labour, transportation, and environmental regulations is an asset

Working Conditions

Ability to attend and conduct meetings. Overtime as required. This position offers excellent salary and benefits and the opportunity to expand your skills within a company that offers both a diverse workforce and a welcoming company culture.

Conestoga Cold Storage is committed to diversity and inclusivity in the workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To apply by email, inquire about the position, or request accommodation, please reach out to Fmohammed@coldstorage. com or call 647-723-2033.

Thank you for your interest and while we welcome all applications, we will only contact qualified candidates under consideration.

This is a great opportunity for candidates with a proven reliable track record.

While we welcome all applications, we are only able to contact those candidates who have been selected for an interview.